Privacy Policy

SpideyWrite ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our Chrome extension and website.

1. Information We Collect

a) Text Content

• Our extension runs a content script on web pages (<all_urls>) so the selection tooltip and in-page assistant can work everywhere.
• We process text you submit (such as selected text, prompt text, and optional context like page text or YouTube transcript) when you trigger an action.
• Submitted text is sent to our backend and then to AI providers (OpenAI and DeepSeek) to generate responses.
• We do not sell your submitted text or use it for advertising.

b) Account Information

• Email address (for authentication)
• Authentication tokens (stored locally in your browser)
• Subscription status and payment information (processed securely through Stripe)

c) Preferences

• Theme settings (light/dark mode)
• Stored locally on your device

d) Usage Data

• Credit usage and generation history
• Subscription status and billing information

2. How We Use Your Information

• To provide AI-powered writing assistance
• To authenticate your account
• To manage your subscription status and billing
• To track credit usage for free tier users
• To improve our services

3. Data Sharing

We share your data with:

a) OpenAI

• Text you submit may be processed by OpenAI when OpenAI models are used.
• OpenAI's privacy policy: https://openai.com/policies/privacy-policy

b) DeepSeek AI

• Text you submit may be processed by DeepSeek when DeepSeek models are used.
• DeepSeek's privacy policy: https://www.deepseek.com/privacy

c) Supabase

• For authentication, account data, and subscription management.
• Supabase's privacy policy: https://supabase.com/privacy

d) Stripe

• For payment processing and subscription billing
• Stripe's privacy policy: https://stripe.com/privacy

4. Data Storage and Security

• Authentication data is stored locally using Chrome's storage API
• Text content is transmitted securely via HTTPS
• We store account, billing, and usage metadata needed to operate subscriptions and limits
• Payment information is processed securely through Stripe and never stored on our servers
• Account information is stored securely in Supabase with industry-standard encryption

5. Your Rights

You can:

• Delete your account and associated data at any time through the Dashboard
• Access your account information through the Dashboard
• Manage your subscription and billing through the Stripe customer portal
• Opt out of our services at any time by uninstalling the extension

6. Permissions Explained

Our extension requires:

• "storage": To save your preferences and authentication state locally
• content_scripts on <all_urls>: To render the selection tooltip and in-page assistant across websites
• "activeTab": To interact with the active tab when you trigger extension actions
• "contextMenus": To provide right-click context menu integration
• "host_permissions" for www.spideywrite.com and jqstiwzfptpubplkmqau.supabase.co: To authenticate and communicate with backend services

We only send page or selected text for processing after a user action (for example clicking generate, opening with selected text, or explicitly adding page/transcript context).

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your authentication session
• Remember your theme preferences
• Improve our services

We do not use cookies for advertising or tracking purposes outside of our service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ziadtamim.400@gmail.com

Website: https://www.spideywrite.com